Terms and Conditions
In these Terms and Conditions ‘we, our, us’ refers to ‘New Home Snagging Ltd’.
New Homes Snagging Ltd website
Acceptance of terms
New Home Snagging Ltd reserve the right to change any part of this agreement without notice and your use of the website will be deemed as acceptance of this agreement. We advise users to regularly check the Terms and Conditions of this agreement. New Home Snagging Ltd have complete discretion to modify or remove any part of this site without warning or liability arising from such action.
Limitation of liability
New Home Snagging Ltd will under no circumstance be liable for indirect, special, or consequential damages including any loss of business, revenue, profits, or data in relation to your use of this website.
All intellectual property of New Home Snagging Ltd such as trademarks, trade names, patents, logos, registered designs, and any other automatic intellectual property rights derived from the aesthetics or functionality of the website or any of our social media platforms remain the property of New Home Snagging Ltd. By using the website or viewing our content on social media, you agree to respect the intellectual property rights of New Home Snagging Ltd and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the website.
The information is provided on the understanding that the website is not engaged in rendering advice and should not be wholly relied upon when making any related decision. The information contained with the website is provided on an ‘as is’ basis with no warranties expressed or otherwise implied relating to the accuracy, fitness for purpose, compatibility or security of any components of the website. We do not guarantee uninterrupted availability of the website and cannot provide any representation that using the website will be error free.
The website may contain hyperlinks to websites operated by other parties. We do not control such websites and we take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of hyperlinks to such websites does not imply any endorsement of views, statements or information contained in such websites.
If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.
The New Home Snagging Ltd inspector will advise the client by means of a written report as to his or her experienced opinion of the visible standard of condition of the property at the time of inspection. (No guarantee can be given or offered after this date as others may have access to the property post inspection).
Photographs and video footage will be taken on site by the New Home Snagging Ltd inspector as part of the snagging survey for reference and use by the inspector when producing the survey report. By confirming acceptance of these Terms & Condition’s the customer gives permission for the New Home Snagging Ltd inspector to record video footage and take digital photographs during the survey of their property.
Any areas not inspected for any reason will be identified within the report, these may be, but are not limited to areas such as TV or telecoms which are not available or connected at the time of inspection.
All external features are viewed from vantage points at ground level only and therefore, we are unable to report on the condition of elements that cannot be clearly viewed without any aid from ground level. We may use our drones to inspect areas that are not clearly visible from ground level but there use is at the discretion of the inspector and providing weather conditions are suitable.
The New Home Snagging Ltd inspector will report upon the main aspects of the property to an accepted benchmark quality standard, normally the warranty providers standards such as the NHBC, Premier Guarantee or LABC for example. The property will be inspected both internally and externally, referring to individual warranty provider technical standards where applicable/necessary, building regulations and on occasion making recommendations for improvement. Other warranty company standards may and will differ from the standards of the previously mentioned warranty providers and clients who hold such warranties should seek advice from New Home Snagging Ltd and the onsite inspector as to the differences between such warranties.
Where applicable, recommendations to the gardens, boundaries and any potential environmental impacts may be considered and comments/questions raised of the builder within the report, in addition to any potential for further investigation by others arising from the inspection will be identified.
New Home Snagging Ltd will aim to deliver the report via email within 48 hours of the inspection date, in normal circumstances, and during working weekdays only (excludes weekends and public holidays). New Home Snagging Ltd do not offer paper copies of our reports.
New Home Snagging Ltd offer a building inspection / snagging service. We aim to ensure we identify every defect in your property, however this may not always be possible due to; accessibility/visibility in or out of your house, human error, or any similar reasons. NBS inspections accepts no liability for any defect/issues missed or miss represented.
New Home Snagging Ltd inspectors are not qualified to test or certify gas or electrical installations. As part of our survey our inspector will check with the homeowner to ensure they have been issued with test and commissioning certification for gas and electrical installations as part of the property purchase. We will conduct a visual inspection of services, fixtures and fittings and record any concerns in our report however we accept no liability for the functionality, suitability or safety of the services installed.
Fee Payment and Booking
The client will pay the advertised deposit fee, if requested, at time of booking with the outstanding balance being paid prior to issue of the snagging report. Until such time as all the information required to book a date has been supplied (found under 'the inspection' section of this website) and if requested, the deposit paid, your inspection will not be booked. Once New Home Snagging Ltd has all the information requested and the deposit has been paid, you will receive a message confirming the booking. Until final confirmation is received no inspection date has been booked or fixed.
Where the New Home Snagging Ltd inspector is unable to gain entry, refused entry by the site or is asked to leave the premises at any point during the inspection, 50% of the inspection fee will be due (to recover some of our costs). It is the client’s responsibility to ensure that access arrangements are confirmed.
Fee Payment (cancellation policy)
Should clients wish to cancel the inspection they can do so at any time, for any reason, there is no cancellation fee so long as the client has confirmed the cancellation via email no later than 72 hours prior to inspection date/time. Should you cancel anytime after the 72 hour window you will be liable to pay 50% of the inspection fee.
Scope of the inspection
A visual survey of the property to check the quality of workmanship against applicable standards. It covers both the interior and the exterior of the property as well as garden, driveway, and garage (as applicable). Areas not inspected, for whatever reason, are indicated in the report. New Home Snagging Ltd cannot guarantee that these areas are free from defects.
The New Home Snagging Ltd inspector(s) will endeavor to arrive at the property at the designated time agreed, however New Home Snagging Ltd shall not be held liable for being later than this due to traffic or other unforeseen circumstances deemed to be out with our control.
Health and Safety
The New Build Snagging Ltd inspectors are responsible for their own health and safety while at the property. They will not lift of move any items that could cause them or others harm or inflict damage to the property. If at any point during the inspection an inspector has concerns over their safety they can, at their discretion and after explaining their concerns to the client, abort the inspection.